Dish 612C User's Guide download pdf (Page 133)

Reference

125

Troubleshooting Tables

Your UHF Pro remote control does

not work well from far away.

You may be experiencing UHF

interference from objects near your

receiver antenna.

• Make sure the remote control

antenna is connected to the

REMOTE ANTENNA port on the

receiver’s back panel.

• Make sure the remote control

antenna is not touching any other

equipment or any back panel

connections on your receiver.

Provide space above the receiver

so the antenna can be installed

straight up.

• Place the receiver higher than the

other equipment in your

entertainment center.

• Move the antenna away from the

back of the entertainment center

wiring and other electronics using

a short piece of coaxial cable (3 to

5 feet).

• Connect an F-connector attenuator

between the receiver’s

REMOTE

A

NTENNA port and the remote

control antenna. Refer to page 75.

• Change the UHF Frequency of the

remote control. Refer to page 74.

When you press the remote control

POWER button to turn the receiver

on, the receiver front panel power

light does not light up.

• The remote control may be in the

wrong mode.

• Other lights are too bright.

• Press the mode button for the

device you want to control.

• Try other remote control buttons to

see if the receiver is responding.

• Remote control is not operating

properly or the batteries are weak

or dead.

• Replace the remote batteries with

fresh ones.

• The receiver power cord is not

plugged into a power outlet, or

there may be a problem with the

power.

• Check that the receiver power cord

is not damaged, and that the plug

is inserted correctly into the outlet.

• The remote control(s) may not be

set to the address(es) used by the

satellite receiver.

• Make sure the remote control(s)

are set to the same address(es)

used by the satellite receiver. See

page 72 for information on

changing the remote control

address.

• You may be using the wrong

remote control.

• Make sure you are using the

correct remote control for your

DISH system.

You use an IR extender (not a

“mouse tail”), and it does not seem to

work.

• The IR sensor on the extender

that receives the remote control

signals may not be facing the

remote control.

• Make sure that the extender that

receives the signal from the remote

control is facing the right way, so

that the IR sensor can receive the

remote control signals.

What Is Happening Possible Reason What to Do

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